How To Send Us Your Image For Your Order

Need to Send Us a Photo for Your After Dark Graphix Order? Here's How!

At After Dark Graphix, we pride ourselves on creating personalized and unique products. Often, this requires you to send us a photo to complete your order. To ensure a smooth and efficient process, please follow these simple instructions when submitting your photos:

The Quick & Easy Way to Send Your Photo:

The most efficient way to send us your photo is via email. Here's how:

1. Prepare Your Photo: Make sure your photo is clear, well-lit, and meets any specific requirements mentioned in the product description (e.g., specific angles, minimum resolution).
2. Email Address: Send your email to fulfilment@afterdarkgraphix.uk
3. Subject Line - CRITICAL!: This is the most important step! Use your ORDER NUMBER as the subject line of your email. This allows us to quickly and accurately associate the photo with your order. For example, if your order number is #12345, your subject line should be: #12345
4. Body of the Email (Optional): While the subject line is crucial, you can also add a brief message in the body of the email if you have any specific instructions or requests related to the photo (e.g., "Please crop to focus on the dog's face," or "This is the photo for the left side of the mug").
5. Attach Your Photo: Attach the photo file to the email. Please ensure the file type is a common image format like JPEG, JPG, PNG, or TIFF.
6. Send! Once you've double-checked everything, hit send!

Why is the Order Number in the Subject Line So Important?

Using your order number as the subject line allows our fulfillment team to quickly and accurately match your photo to your order. Without this, there's a risk of delays or errors in processing your order. It's like giving us the key to unlock your order and get it moving!

Tips for a Smooth Photo Submission:

• High Resolution is Key: The higher the resolution of your photo, the better the final product will look.
• Check Product Specifications: Some products may have specific requirements for your photo, such as the aspect ratio or subject matter. Be sure to review the product description carefully.
• Avoid Screenshots: Screenshots often have lower resolution than the original photo, which can result in a blurry final product.
• Keep It Clean: Ensure the photo doesn't contain any inappropriate or offensive content.
• Multiple Photos? If your order requires multiple photos, please include all the photos in a single email, using the same order number in the subject line. You can indicate which photo goes where in the email body.

What Happens After You Send Your Photo?

Our fulfillment team will review your photo to ensure it meets the necessary requirements. If there are any issues, we'll contact you as soon as possible. Once the photo is approved, we'll begin processing your order, and you'll be one step closer to receiving your personalized product!

By following these simple instructions, you can help us create the perfect personalized product for you. We look forward to receiving your photos!